There was a time in the 1980's when Nick Giammusso our company President & CEO ran a traditional venue box office at 'The Memorial Auditorium' in our hometown of Buffalo, NY for his Godparents and concert promoters Irwin & Monique Pate. He essentially reported to the artist's manager and the ultimate goal was to get people in the seats and distribute event tickets so the artist was happy.
At an early age, Nick realized that aha moment in the ticket industry while helping frustrated fans buy and sell event tickets out of "The Aud" box office. The phone would ring with eager clients looking to buy tickets to an already sold-out event. The next call was someone who had extra seats they wanted to return for a refund. Standard policy at the box office was (and still is today)- NO refunds or exchanges! So Nick would take phone numbers and match-up fans to help one buy, and the other sell their tickets.
In 1993, Nick launched out on his own to start VIPTIX from the basement of his parents home. The business was born and thrived as a ticket company that helped the average fan buy and sell event tickets! VIPTIX was started with small 2-3 line classified newspaper ads and eventually evolved and blossomed into one of the first online secondary ticket marketplaces in the world.
VIPTIX realizes that trust and reputation is everything in the ticket business. Simply, we guarantee that you will be happy with each and every transaction. We realize that sh*t can happen. If something out of the ordinary does occur, our staff, with decades of experience in this industry, is prepared, dedicated and willing do whatever it takes to make it right. Relax! We have your back as all orders come with our FanSafe 100% Guarantee.
We are committed to earning your satisfaction with every order. The evolution of our company name always contained the words “VIP”. It's not by accident! We enjoy spoiling thousands of our satisfied wholesale, retail, travel agent and corporate clients. Our almost cult-like following of Very Important People realize they are going to get VIPTIX at a reasonable price. Our exceptional customer service and attention to detail translates into a primo live event experience. We are here to help our VIP clients from start to finish. Getting the right VIPTIX at the right price in a fast-moving market requires skilled, efficient, professional coordination. Our full service staff is there to do just that—fully dedicated to giving you the best ticket buying experience in the industry!
Nick Giammusso Founder, President & CEO